Client: Major OEM
Fleet Size: 500 vehicles
Involved Shop Operations with 90 Team Members Supporting Vehicle Builds
Results:
Background:
How we did it:
Client: Automotive OEM
Fleet Size: 10,000+ vehicles
Results:
Reduced loaner pool fleet by 83% through improved policies
Decreased departmental fleets by 15%
Improved reporting between finance and payroll resulting in $300,000 of post-audit savings
Improved pre-auction inspection and logistics execution reducing ground time by nearly 100%
All auction vehicles shipped to auction within 24 hours of vehicle turn in
Improved order matching to ground stock, achieving an 84% match rate
Background: The OEM did not have a national platform to manage their internal company vehicles and was looking for a platform to host this information with users across the country that needed to be able to view and update vehicle files.
How we did it: Penske Vehicle Services studied the system in place and then reviewed the OEM’s objectives,priorities and business requirements. After completing a thorough analysis, Penske Vehicle Services customized its proprietary fleet management software meeting the client’s needs. After working through the development and testing phase, a national platform was available within 6 months and additional functionality has continued to be built in as the OEM identifies additional needs.
Client: Automotive OEM
500 vehicles requiring work
Results:
Transferred some key resources to our facility, hired additional technicians and completed the program on time with accolades from the client
Added paint, body and general mechanical repairs to the services provided at this facility
Background: One of our OEM clients approached us with the need to complete vehicle retrofit work. Not an unusual request as we're accustomed to expanding and contracting team members as volumes dictates. However, the client was also seeking a solution to space constraints, as their current facility would not accommodate the increase in throughput on a single shift.
How we did it: Penske Vehicle Services was able to accommodate the client's request by utilizing existing shop space and locating the necessary technical talent to meet the needs of this high volume, urgent, vehicle retrofit work.
Client: Automotive OEM
Results:
Background: The OEM was launching their new luxury vehicle and wanted to promote and obtain feedback from chief level executives likely to drive a luxury product on a daily basis.
How we did it: Penske Vehicle Services conducted a weeklong test drive with Fortune 1000 chief level executives as the centralized demo program administrator. Penske Vehicle Services handled the invitation process, securing vehicles, white-glove delivery of the vehicle, vehicle return and survey for the OEM.
Client: Major OEM Regional Technical Location
Results:
Background: This OEM was challenged with six different functional jobs in one garage location. The areas included: PDI, additionally installed vehicle accessories, reconditioning and warranty work, scrapping of full vehicles, engine scrapping and regular maintenance.
How we did it: Penske Vehicle Services conducted an analysis of the workflows in the shop and implemented a redesign including:
Client: Major OEM
Fleet Size: 10,000+ vehicles
Results:
Reduced pool fleet by 38%
Increased garage operations productivity by 50% or $280k savings per year
Reduced repair processing time resulting in $1.2m annually
Background:
Low productivity of garage staff
Preventative maintenance and repair coordination was inconsistent
Numerous vendors driving up cost
Excess pool fleet, due to extensive repair downtime
How we did it:
Implemented process improvement
Outlined new policies and procedures
Established monthly key performance indicators (KPIs)
Modified employee training program and off line technical support process
Client: Major OEM
Fleet Size: 10,000+ vehicles
Results:
Background: Penske Vehicle Services was contracted to provide complete vehicle lifecycle management services for Engineering, Prototype, Employee Lease, Pool and Security vehicles.
How we did it: